Poço do Diabo.

Items marked with * are mandatory. Missing any of them puts the group’s safety at risk and rules out taking part.

The mammoth protects the herd. Always.

Local trekking guides, trained in pre-hospital first aid (APH) and in minimum guiding competencies (CMC, to Brazilian ABNT standards), some with WAFA certification — ask us about availability. All carry a remote-area first-aid kit. The protocols start before the tour, in the intake form every participant fills in.

In operation we carry portable radios and the two-way SPOT X satellite communicator, with an S.O.S. button for extreme situations.

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  SPOT X satellite communicator, with an S.O.S. button

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  Portable two-way radio

This is not a 100% safe activity. Even with every precaution, mishaps and accidents can happen — as in virtually any adventure activity in a natural environment: venomous animals, falls causing fractures and grazes, storms, flooding. Mechanical failures in the transport can also delay or alter the itinerary.

The activity takes place in wilderness, where rescue can be slow: help may take more than 5 hours to arrive, and the cost of the rescue falls to the participant — it is not included in the booking.

During the activity, follow the team’s instructions strictly. Carrying every mandatory item on the checklist is essential: missing any one of them makes participation impossible.

A 50% deposit confirms the booking, by transfer, deposit or boleto. The remaining 50% at check-in in cash, or by deposit up to 2 business days before.

Card payments carry a 6% surcharge and can be split into up to 12 instalments, according to the rates charged by PagSeguro, Mercado Pago and similar providers.

Send the receipt with the confirmed date, and the full name and ID number of each participant.

Cancellation by the traveller follows Brazilian EMBRATUR normative resolution no. 161/1985:

30+ days before

90% refunded

21–29 days

80% refunded

7–20 days

50% refunded

Fewer than 7 days

no refund

During the package

no refund

Before cancelling: you can name a replacement or keep the amount as credit for another date. Booking fee: 10% as a penalty if you cancel after confirmation.

No-show: failing to appear means losing the full amount. Mamut may change the itinerary when the weather compromises safety; the tour runs even in rain, except in cases of force majeure.

We work with a network of partners. If a tour is passed on to another operator, the prices charged may vary with the number of participants, the type of tour and the logistics required — they may match our counter price, or be adjusted up or down.

By booking with us, you agree that where a tour is passed on, delivery of the service becomes the responsibility of the designated operator. Our role is to broker the booking and ensure that what was contracted is delivered; we are not liable for price differences identified after booking.